Setup the ticket system for your server.
/setup tickets <category> <role> <channel> <logs>
<catergory>is the category you which to make the ticket channels in.
<role>is the role for the support staff.
<channel>is the channel where the ticket creation menu is sent.
<logs>is the channel where all the ticket logs are sent.
To have Aeona make a message for you then run
If you wish to make the panel then then run
To change it run
/setup ticketmessage <open/close> <message>.
To edit the embed run
/embed editembed channel messageid.
Here channel is the channel in which the embed you wish to modify is there. While message id is the id of the message with the embed. Example:
/embed editembed create-ticket 1061072341406330980